Privacy Policy

At Pneusmart, we are committed to protecting your privacy and personal data. This Privacy Policy describes how we collect, use, and protect the information of our website visitors and clients, in compliance with Mexico's Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and other applicable regulations like the GDPR.

1. Identity of the Data Controller

Pneusmart ("The Controller"), located in San Luis Potosí, S.L.P., Mexico, is responsible for the processing of your personal data.

Contact: hola@pneusmart.io

2. Personal Data We Collect

We collect data in two ways:

Data You Provide Directly:

• Contact Forms: Name, email address, phone number, and company name.

Data Collected Automatically:

• Website Analytics: Through Google Analytics 4 and Google Tag Manager, we collect technical data such as your anonymized IP address, browser type, device, pages visited, and visit duration.
• Interaction Tracking: We track clicks on links that direct to WhatsApp to measure engagement with our communication channels.

We do not process payment details or financial information on our website.

3. Purpose of Data Processing

Your personal data will be used for the following purposes:

Primary Purposes (necessary for service):

• To respond to your inquiries, quotes, and requests for information about our products (EXAIR nozzles, SUTO flow meters) and optimization services.
• To establish professional communication via email, phone, or WhatsApp.
• To provide the technical and commercial support you request.

Secondary Purposes (non-essential):

• To analyze user behavior to improve our website's functionality and content.
• To understand which products and services generate the most interest in our target market.

4. Data Sharing and Third Parties

Pneusmart does not sell, rent, or transfer your personal information to third parties, with the exception of:

• Google LLC: Google LLC: We share aggregated and anonymized analytical data with Google for the operation of Google Analytics and Google Tag Manager. This transfer is necessary for website analysis and improvement.

Outside of this, we will only transfer your data if required by a competent authority in compliance with the law.

5. Use of Cookies and Tracking Technologies

We use technical and analytical cookies for the proper functioning of the site and to obtain usage statistics. Cookies are small text files stored in your browser. You can manage, block, or delete these cookies at any time through your browser settings.

6. Your Rights (ARCO & GDPR)

As the data subject, you have certain rights:

• Access: To know what personal data we hold about you and how we use it.
• Rectification: To request the correction of your personal information if it is outdated, inaccurate, or incomplete.
• Cancellation: To request the deletion of your data from our records.
• Opposition: To object to the use of your personal data for specific purposes.

To exercise any of your ARCO Rights, please send a detailed request to our email: hola@pneusmart.io.

For visitors from the European Economic Area, we also respect your rights under the GDPR, including the right to data portability and the right to erasure.

7. Changes to this Privacy Policy

We reserve the right to make modifications or updates to this privacy policy at any time. Any changes will be posted on this page.

8. Contact Information

If you have any questions about this Privacy Policy or our data handling practices, you can contact us: